Our Services...

Customer Relationship Management

The Hayworth Coopers team has developed an interactive and research-based approach that helps organisations develop truly effective Leadership, Client Targeting as well as marketing and communications programmes. Our methodology helps you to identify key areas and how they can have a commercial impact.

Clients want their advisers to develop leading-edge thinking about their critical business issues. We can help you achieve this and demonstrate a unique and invaluable understanding of your clients' challenges.

We Can:

  • Identify the most salient issues in your target market(s)
  • Make the link(s) with the firm's products or services
  • Identify competitor actions and unoccupied market spaces
  • Develop your tailored Thought Leadership Programme Plan (TLPP)
  • Align your Business Development Plan to TLPP including:
    • Targeting programmes
    • PR and communications plan
    • Measurable business objectives

To find out more on how Hayworth Coopers can support you, please contact us

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Client Orientation

Long-term business success is dependent upon client satisfaction, and a good client relationship is the foundation for profitability. We understand that professional relationships are crucial to achieving key business and strategic priorities.

The Hayworth Coopers Client Orientation programme consists of a series of components such as client segmentation, reward and esteem measures, information supply and account planning. All are important in achieving effective client orientation. Hayworth Coopers helps the firm's management to address each component in turn. Our clear and comprehensive client service programme facilitates improved client satisfaction leading to higher client retention levels.

To find out more on how Hayworth Coopers can support you, please contact us

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Business Intelligence (BI)

It is essential for organisations to have a full understanding of their commercial environment. Hayworth Coopers Business Intelligence programme introduces organisational learning and knowledge management to enable companies gain sustainable competitive advantage and support better business decision making, in turn developing your BI as a core competence.

Hayworth Coopers help enhance your ability to transform gathered data into actionable information, and enable considerable cost savings by building new value into your financial operations.

To find out more on how Hayworth Coopers can support you, please contact us

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Supply Chain Management

Many managers underestimate how the actions of one member of the supply chain can influence the effectiveness and eventual profitability of all others in the chain. The complexities of sourcing your goods and services from their point of origin through to the end user are not fully appreciated. The variables up and down the supply chain can be poorly handled and are often reactive in nature.

The Hayworth Coopers Supply Chain Management Programme focuses on improving better coordination with your suppliers and consumers. We assist by managing the flow of materials, information, and funds across the entire supply chain from suppliers to component producers, clearing houses and ultimately the final consumer. The end result will be a predictive SCM system that will focus on:

  • Flexible supply and production process that can very quickly respond to changing customer demands
  • A short-cycle, demand driven order to delivery process
  • Accurate, relevant information that is available on demand throughout the supply chain.

To find out more on how Hayworth Coopers can support you, please contact us

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Corporate Planning

In today’s highly competitive and fast moving business world, the need for immediate, accurate and reliable business planning has never been greater. Hayworth Coopers’ consultants can deliver a true multi-dimensional business model, with a reporting and analytical framework capable of delivering strategic analysis of financial, transactional and operational data.

Hayworth Coopers’ consultants deliver solutions that enable organisations to plan, analyse, and adapt to ensure they stay well positioned to take advantage of market change. Our solutions unify financial targets and plans with real-time collaboration and enterprise-wide deployment.

We provide organisations with a new level of flexibility and responsiveness to enable them to perform enterprise wide strategic planning, budgeting and forecasting.

To find out more on how Hayworth Coopers can support you, please contact us

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Business Systems Analysis

Our expertise in business awareness, design and consultancy facilitates the alignment of IT systems and services to business objectives. Hayworth Coopers provide the Chief Financial Officer and the IT Department with customer-oriented systems analysis. Our principal role is to ensure that the financial systems are responsive to the business and reporting needs of your organisation.

Our deliverables in this service will include:

  • Central point of contact for financial chart of accounts field changes
  • End user systems support
  • Testing of new systems functionalities
  • Research and analyze origins of system issues
  • Assist end users by developing reports and queries

To find out more on how Hayworth Coopers can support you, please contact us

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Financial Planning & Control

The Hayworth Coopers Financial Planning and Control programme provides:
Internal guidance in planning, steering and monitoring value creation;
External guidance in supplying stakeholders with key corporate information

Financial planning and control is a key process of Corporate Performance Management.

Its functions include:

  • providing internal guidance in planning, steering and monitoring value creation through the control of income-statement, cash-flow and balance-sheet value drivers;
  • providing external guidance in supplying stakeholders (shareholders, banks, customers, suppliers, government) with key corporate information to enable them to assess economic and financial performance appropriately and rate the company’s creditworthiness accordingly; and enhancing statutory compliance and control capabilities.

To find out more on how Hayworth Coopers can support you, please contact us

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Business Process Improvement

The two cornerstones of any organization are the people and the processes. If individuals are motivated and working hard, yet the business processes are cumbersome and non-essential activities remain, organisational performance will be poor. Business Process Reengineering is the key to transforming how people work. What appear to be minor changes in processes can have dramatic effects on cash flow, service delivery and customer satisfaction.

To find out more on how Hayworth Coopers can support you, please contact us

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Business Continuity Planning

One in five businesses suffer a major disruption every year and businesses with no recovery plan have less chance of survival. We understand how unplanned events can have a devastating effect on businesses and that is why we support organisations in developing plans capable of minimising the potential impact of a disaster - and ideally prevent it happening in the first place.

We support organisations in:

  • Assessing the possible impacts of risks on their businesses
  • Identifying options on how to minimise risks of disasters happening
  • Planning how to react in emergencies or crisis
  • Testing their business continuity plans

To find out more on how Hayworth Coopers can support you, please contact us

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Project Management

With projects becoming more complex financially, technically and logistically, the role of the project manager has emerged as being pivotal to a project's success. Hayworth Coopers has established a reputation for providing high quality project management services across both public and private sectors. We ensure that each client's objectives are clearly defined, with full knowledge of the implications of all the different options.

Programme and cost targets, activities and interfaces are all closely monitored so that potential problems are identified early and prompt corrective action is taken. We place great emphasis on controlling and managing change, and each project is managed proactively to prevent it developing its own inertia.

We adopt the PRINCE2 project management methodology which embodies many years of good practice in project management and provides a flexible and adaptable approach to suit all projects. Our skills, tools and management processes qualify us to undertake and complete your project successfully. Hayworth Coopers Project Management is offered as an independent service or integrated with our other business solutions.

To find out more on how Hayworth Coopers can support you, please contact us

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Training

We run various in-house training programmes for organisations ranging from finance for non-financial managers, introduction to finance, business continuity training and customer care. Our training courses are tailored to meet the specific requirements of our customers.

We are at ease conveying our knowledge and skills to a variety of audiences, including analysts, associates, managers, directors and accountants.

To find out more on how Hayworth Coopers can support you, please contact us

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